What Is Needed When The Unexpected Happens…And It Will

What Is Needed When The Unexpected Happens…And It Will
July 28, 2015
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Forbes.com reports: July 28, 2015

This article is by Chesley B. “Sully” Sullenberger III, safety advocate, speaker, author, CBS News’ aviation and safety expert, and chief executive of Safety Reliability Methods, Inc.

If there is one thing that we know about business—and every other aspect of life—it is that the unexpected happens.

The New York Stock Exchange is forced to suspend trading. United Airlines has to ground all its flights. The Wall Street Journal‘s website crashes. And those three things all happened on just one day, July 8, 2015.

Which raises an important question in a society as heavily dependent on technology as ours: What kind of leadership best enables men and women in positions of authority to navigate unexpected situations that range from the merely inconvenient to the truly grave?

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